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PBL,pearl bag ltd

Pearl Bag Ltd. Return Policy
1. Returns Not Accepted:

Customized Products: Returns are not accepted for Adidas products sold by Pearl Bag Ltd. that have customized front and back prints. Since these products are specially designed and personalized by the customer, they are not resellable.

Flawless Products: If the product is flawless, returns are not accepted.
2. Returns Accepted:

Defective Products: Returns are accepted only if the product is defective. For defective products, the return process can be initiated after Pearl Bag Ltd. is notified.
3. Exchange Policy:

Exchange Period: Customers can request an exchange within 14 days after the product is received.
Exchange Conditions: Products to be exchanged must be unused and in their original packaging. If the products are not in their original condition and packaging, the exchange process cannot be performed.
4. Compliance with US and Canadian Laws:

Consumer Rights: According to US and Canadian laws, consumers reserve the right to return and exchange defective products. Pearl Bag Ltd. As, we respect consumer rights as determined by the law and apply the necessary procedures for the return or exchange of defective products when necessary.
Customized Products: According to US and Canadian laws, returns of products that are specially produced and customized are not accepted. Therefore, the same policy applies to Adidas products customized by Pearl Bag Ltd.

5. Return and Exchange Procedure:

Application: For a return or exchange request, customers must contact Pearl Bag Ltd. customer service.
Assessment: The request is reviewed and if found appropriate, the return or exchange process is initiated.
Shipping: For the return of defective products, shipment must be made to the address specified by the customer. The products requested to be exchanged are approved after being reviewed by Pearl Bag Ltd. and the new product is shipped.
As Pearl Bag Ltd., we are committed to providing quality service to our customers and acting in accordance with the law. If you have any questions or problems, please contact our customer service.

71-75 Shelton Street-London

WC2H 9JQ

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